在平時的學習、工作中，需要使用道歉信的場合越來越多，道歉信都有實事求是，簡明扼要的特點。那么你有了解過道歉信嗎？下面是小編收集整理的英文道歉信9篇，歡迎閱讀，希望大家能夠喜歡。
英文道歉信 篇1
Dear Mary,
I am very sorry that I can not take part in your party . It is pity to me because of my emercy thing need to be dealt with . I hope you will have one good time for the party . I really love you ! Please give my regards to our friends !If possible ,please do not forget to inform me if you have the party next time . I shall come to it on time. If I could do something for your party ,please feel free to contact me . That would be my pleasure. Above all , I apologize again for my absence from the party ! Good luck to you all !
Yours truly,
Ellen
英文道歉信 篇2
Dear prof. wang,
I m writing to ask you to excuse me for not being able to keep our appointment. i do know that this is very impolite and must have caused you much trouble.
I do reckon that at present any explanation is pale and futile. however i do not want you to misunderstand me. on my way to your office, an old lady suddenly fainted due to heart attack on the bus. i stopped a taxi and sent her into a nearby hospital. i stayed there until her son came, which spoiled our appointment.
I am aware that our appointment is of importance. i do hope that you would be kind enough to spare your valuable to meet me.
I am looking forward to hearing from you.
Sincerely yours
親愛的王教授，
我寫信請求你原諒我的失約。我知道，這是非常不禮貌的，一定會給你造成麻煩。
我認為目前任何解釋是徒勞的。但是我不想你誤解我的意思。在我去你辦公室，一個老太太突然暈倒了，由于車上的心臟病。我攔了一輛出租車，送她到附近的醫(yī)院。我呆在那里，直到她兒子來，把我們的約會。
我知道我們的約會是很重要的。我真的希望你能抽出你寶貴的迎接我。
我期待著你的來信。
你真誠的。
英文道歉信 篇3
Dear David:，
I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten to do is to write to you these few lines to express my deep regret.
yours，
Sara
英文道歉信 篇4
Dear Sir or Madam,
Thank you for letter of 5 May 20xx.
I must apologies for the delay in replying to your letter of 15 April. Unfortunately some members of our staff have recently been off sick. This, at a time when several of our employees take their annual leave, has resulted in unavoidable delays in replying to letters.
I enclose the price list of our company as requested and look forward to hearing from you.
Your sincerely
英文道歉信 篇5
Dear little river:
Hello We humans are very sorry for you, I heard my mother say 20 years ago, the original crystal clear river, water can not see any impurities, shrimp and small fish swimming in the water happily, no smell, no waste water, many people washing clothes in the river. Is that right at that time? I also heard that when a factory moved to a place not far away from you, when it was not far away, a lot of thick smoke was discharged every day. When it rained, the dust was hit on you, and a drainage ditch was excavated to steal the sewage that had not been processed to your body. Then I don't know. Just a few years ago. I also visited and found every few meters there is a sewage outlet, also Everfount discharge black and dirty sewage, the river dark, black as ink, and braved the white foam. On both sides of the river, there are often poor people who have been poisoned alive by drinking water and drinking water because they can't afford to drink water. When people put pesticides here, and some people even in some of the garbage during peaceful times under the straight into the river, some car tank is broken, oil leakage, many innocent fish shrimp alive was poisoned, ecological imbalance, so the river filled with moss, moss. The bodies floating on the river, smell and industrial pollution are disgusting, even passers-by to cover mouth and nose or wear a mask is comfortable, clean the river boats should only go fishing floating leaves, no other garbage, if no leaves will turn to the maximum horsepower immediately. In another open channel. At that time, even I also cannot endure the stench, the minute are likely to make fainted. I hope some kind people see you can take you to the horrors of timely rectification, to restore the original state.
I hope you are getting healthier and more beautiful.
So-and-so
October 30th
英文道歉信 篇6
Dear ,
Good day my friend!
First,I should apologize for the inconvenience we caused for you,because of the quality of our products.There is no any excuses.but I think you should know what exactly happened.
You have witnessed the superb quality of our goods ,when we made conclusion on the previous orders.but recently because the negligence of our supplier ,they use unskilled worker to make
production.It also annoyed me when I was told this matter from our supplier when I made investigation regarding this matter.Now the only thing we can do is to make up the lost of this time,the
supplier have promised us things like this will never happen again ,or eals we can terminate our cooperative relationship right away.
I woulld like to extend my sincere apologise for the inconvinence we caused for you.
Best Regards!
英文道歉信 篇7
Dear XXX:
We felt very sorry to say that we could not provide the timely and circumspect service for you as Household Electric Appliance Maintain Company .We sincerely hope you can understand us , because some of our maintaiers went to train , and some of them walked to the other place for services . Now , we really have no maintainer to be sent to your home .For this , we said we were sorry again .And kindly please you may rest assure that we will send our maintainers to go to your home for maintain services next Monday .
Best regards! Wang Hao Manager
英文道歉信 篇8
To: xxx
Subject: Missing Order
Dear Mr Gatt,
I am sorry to hear about the problems you have been experiencing with the order you placed with us on the 23rd January.[1] I cannot as yet say who is at fault but I assure you there will be a full investigation.[2] Moyra Brown, who is our production assistant, will contact you shortly to arrange suitable compensation for the inconvenience that has been caused.[3]
I would like to apologise once more.
Yours sincerely,
George Hili
英文道歉信 篇9
游客朋友們：
首先我們真心感謝桅子花開、海星以及馬來吸呀等幾位網(wǎng)友給我們所提的意見，今年在政府論壇上有兩封公開批評我們的帖子，說實在的，剛剛看到的時候，心里確實是堵得慌的，不高興的，總覺得目前國內(nèi)旅游市場大環(huán)境就是這個樣子，大社不強，小社散差，從業(yè)人員服務意識、技能普遍不強等等，剛開始，我們確實給自己找了一些自我安慰的借口。
現(xiàn)在再認真思考這個問題，我們覺得，做為從業(yè)人員有責任、有義務，也必須為游客提供更為輕松、快樂的旅游時光。坦誠的說，今年7、8兩個暑期月份下來，在我們質(zhì)檢回訪過程中，所發(fā)現(xiàn)存在質(zhì)量問題的，游客投訴到公司的也絕不僅此兩例。
我們總結(jié)分析下來，存在質(zhì)量問題的主要是散客出游群體，暑期質(zhì)量問題一般容易出現(xiàn)在車輛空調(diào)不好，某些導游態(tài)度存在問題，以及住房條件較差等方面。目前旅行社的存在方式大體上分為三類，一類是組團旅行社，我們**就是這樣類型的旅行社，面向終端客戶收取客源;一類是地接旅行社，主要接待外地游客來本地旅游;第三類是同行批發(fā)旅行社，如揚州蘇之旅旅行社，儀征旅行社同行受制于客源量問題，收到游客報名后，無法獨立發(fā)團，只能交給這樣的批發(fā)旅行社統(tǒng)一發(fā)團。這種現(xiàn)狀就導至了組團旅行社對散客質(zhì)量的掌控從很大程度上受制于同行批發(fā)旅行社，從某種程度上來說，儀征散客出游，選擇哪家旅行社報名的差別是不大的，唯一的區(qū)別所在是旅行社經(jīng)營者的思路，以及遇質(zhì)量投訴后，規(guī)模大一些的旅行社對批發(fā)旅行社的牽制能力會更強一些，僅此兩點而已。
關(guān)乎旅游質(zhì)量還有一個很重要的點，就是導游，景點美不美，全靠導游一張嘴。好的導游除了在講解上會更為精彩外，對于游客心理的把握能力通常也會很強，會有較強的協(xié)調(diào)溝通能力，而目前導游的生存狀態(tài)基本上都是以兼職為主，這種生存狀態(tài)，也從很大程度上導致了其責任心的下降，因其兼職故而也缺少有效的服務技能培訓。旅行社不是不想有自己的全職導游，而是因為旅游業(yè)的季節(jié)性特別強，旺季再多導游也不夠用，進入12月份以后的3個月淡季對于小旅行社而言，可能1個導游都嫌多，這個微利行業(yè)人力成本應該是最大的成本了，所以這種季節(jié)性的'特點也導致旅行社不敢、不能用過多的全職導游。我們公司目前全職導游有16名，在揚州地區(qū)算得上是規(guī)模龐大的一支導游隊伍了，但也只能應對平常季節(jié)的客流量，遇上旺季，也只能望洋興嘆，比如貼子中所提到的西安團隊，就是一個主要由兼職導游帶隊的團隊。
從我們自身的角度來講，我們必須認真反思這個行業(yè)，認真反思自已，如果不能真正將客戶贏這個第一戒寫到我們每個員工心里去，**旅行社終將被市場淘汰。從上周起，我們已經(jīng)開始在竭盡全力探討游客旅游體驗的問題，我們希望盡快將我們的服務意識、服務技能，迅速從對人的服務，提升至對客戶的服務。我們將盡已所能去改造現(xiàn)有的工作流程，我們相信，從我們做起，終將能夠逐步改變旅游業(yè)的現(xiàn)狀，終將實現(xiàn)給游客創(chuàng)造輕松快樂時光這個最終目標。當然，接下來可能還會有質(zhì)量問題出現(xiàn)，還會有游客投訴，但我們會以最好的狀態(tài)，迅速處理這類的質(zhì)量問題，給游客一個盡可能滿意的答復。
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