Dear Mr. Robert,
I would like to apologize for the delay in shipping your order. Due to excessive demand last month, it seems impossible for us to process all the orders in time.
However, we sent your order earlier this morning, and we are sure you will receive them by tomorrow.
Please accept our sincere apologies again for any inconvenience we have caused you.
Thank you very much for your consideration.
Yours truly,
NKC Co.
親愛的羅伯特先生：
我想要對此次的`交貨延遲道歉。由于上個月訂單過多，我們不太可能及時完成所有的訂單。
不過您的貨品我們已于今天早上寄出，相信您將于明天之前收到貨品。
給您造成任何不便，請再次接受我們真誠的歉意。
非常感謝您的諒解。
您真誠的，
NKC 公司
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